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At Maxam Tech Solutions, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard it.

Information We Collect:

• Personal Information: When you engage with our services, we may collect personal information such as your name, address, email address, phone number, and payment information.
  
• Device Information: We may collect information about your computer or device, including its make, model, operating system, and serial number, to assist in diagnosing and repairing technical issues.
  
• Service History: We may retain records of the services provided to you, including repair logs, diagnostic reports, and communications with our technicians.
  
  

SMS Opt-In:

By providing your phone number, you agree to receive text messages from this organization. Message and data rates may apply. Message frequency varies.

SMS Opt-Out:

SMS Opt-Out: If you are receiving text messages from us and wish to stop receiving them, simply respond with either “STOP” or “UNSUBSCRIBE” to the number from which you received the message. Once we receive your message, you will no longer receive further text messages from us.

How We Use Your Information:

• Providing Services: We use the information collected to fulfill your requests for computer repair services, including diagnosing issues, performing repairs, and communicating with you about the status of your device.
  
• Improving Our Services: We may analyze usage data and feedback to improve the quality of our services, troubleshoot technical problems, and develop new features.
  
• Communications: We may use your contact information to send you important updates, service notifications, and promotional offers. You can opt out of promotional communications at any time.
  
  

Data Security:

We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and access controls. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Disclosure of Information:

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law or as necessary to provide our services. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you.

Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights:

You have the right to access, correct, or delete your personal information held by us. If you have any questions or concerns about your privacy rights or our handling of your personal information, please contact us using the information provided below.

Changes to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or by other means of communication.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Maxam Tech Solutions, Inc.
205 Hatteras Ave
Suite 101
Clermont, FL 34711
407-433-7537
sales@maxamtech.com

Effective Date:

This Privacy Policy is effective as of 01/01/2014